Returns & Refunds

01 How do I set up the grounding mat?

Connect the cord to the mat by snapping the cord’s connector onto the button snap on the mat.
Plug the other end of the cord directly into a properly grounded outlet.

02 I don’t feel anything when using a grounding mat. Is it working?

Yes, this can be completely normal. Some users notice a calmer routine or a more settled evening setup, while others may not feel an immediate difference. Grounding is not intended to create a strong physical sensation. The best way to confirm the product is working is to test its conductivity and grounding connection with a grounding tester or multimeter.

03 How can I verify that my grounding product is actually working?

You can use a grounding tester, continuity tester, or multimeter to check the connection. First, ensure the grounding cord is securely connected to a properly grounded outlet or grounding rod. Then test the conductivity between the grounding point and the product’s conductive surface. If conductivity is present, the product is functioning correctly.

04 How long should I use a grounding mat each day?

There is no fixed requirement. Many users place a grounding mat under their feet while working, while others use grounding bed sheets throughout the night. Consistent daily use is generally recommended for the best experience.

05 Is it normal to feel no immediate difference?

Yes. Individual experiences vary. Some people notice a calmer routine quickly, while others may not perceive any immediate difference. Grounding is not intended to create a strong physical sensation, and a consistent setup is more useful than looking for an immediate result.

06 How should I clean my grounding mat or grounding bed sheet?

Follow the manufacturer’s care instructions. Generally, grounding products should be cleaned with mild detergents and should not be exposed to bleach, fabric softeners, or harsh chemicals, as these may affect the conductive materials over time.

07 Will grounding products work if my home has an older electrical system?

Grounding products require a properly grounded connection. If you are unsure whether your outlet is grounded, use an outlet tester to verify the grounding status. Alternatively, some users choose to connect their products to a dedicated grounding rod.

08 Can grounding products be used around electronic devices?

Yes. Grounding mats are commonly used while working on computers, using laptops, reading, or sleeping. They are designed to connect only to the grounding portion of a properly grounded system and do not require electricity to operate.