Shipping policy
1. Shipping Overview
We offer free shipping on all orders within North America.
2. Processing Time
All orders are processed within 1–2 business days after purchase.
Orders are not shipped or delivered on weekends or holidays.
3. Delivery Time
Estimated delivery time is 3–5 business days after the order has been shipped.
Delivery times may vary slightly depending on location and carrier conditions.
4. Shipping Location
All orders are fulfilled and shipped from our U.S.-based warehouse.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order here
6. Split Shipments
Some orders may be shipped in multiple packages.
If your order arrives partially, remaining items may still be in transit.
7. Missing or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
support@earthlynk.net
We will assist you and help resolve the issue, including arranging a replacement if necessary.